NR 534 Week 5 Assignment; Organizational Culture and Climate Analysis
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2 Organizational Culture and Climate: Assessment and Analysis The purpose of this paper is to assess and analyze my current organization’s culture and climate and the impact the culture has on providing a healthy, safe, person-centered work environment. Organizational culture is the values, understandings, and norms that members of the organization share (Lopez-Martin & Topa, 2019). Organization climate is the staff ‘s perception of the environment of which they work (Galdikiene et al., 2019). The following will describe how the mission, vision, and goals align with the culture and climate of my workplace. It will also address three strengths of the culture and two opportunities for improvement. I will review two ways the climate reflects the culture and identify how the culture and climate support a person-centered, healthy, safe, work environment. Strategies to address the identified improvement opportunities will be explored followed by a conclusion of what was accomplished in my assessment and analysis. Organizational Culture and Climate Description Assessing my organization’s physical environment, I found a small community hospital with easy access from the parking lot to all entrances. Parking is free and entrances are welcoming. Although not all hallways are clear, items are kept to one side and passing through is easy and directions are clearly posted. The system provides meals at holidays and the CNO & COO have monthly birthday celebration breakfasts with staff. The staff is even provided a relaxation room and the occasional perk of hand massages or gifts. The small facility promotes teamwork, professional development, and comradery. Although there are authority lines, communication is open at all levels and never discouraged. Safety is promoted and reporting is encouraged without fear of punishment. Safety coaches are trained in all departments to promote reporting and identifying areas of potential process improvements. Multiple ways to 4 highly skilled staff by promoting a culture of excellence and safety (University Hospitals, n.d.). My organization does an amazing job with retention of employees and retention of repeat visits from the community that receives excellent care. The culture they established, and the climate staff portray, ensures satisfaction, safety, and compassion to each other and those we care for. Two opportunities for improvement would include improved communication between departments (within a small organization, small changes in one area impact the entire organization. Keeping everyone in the know of changes could prevent occurrences or frustrations between units doing different things) and providing an area designated for prayer. We currently do not have a chapel. For many patients, family members, and staff this is important. If an organizational culture wishes to endorse an environment of wellness and holistic care, spirituality should be included. Climate Reflective of Culture Phua (2018) found that organizational climate is the perception of the work environment and perceptions can be influenced. Leadership embraces a culture of safety and excellence. They encourage further education to all staff, provides tuition reimbursement, and presents a variety of classes and educational offerings to all. Staff want to advance their knowledge and meet the expectations
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