NR 509 Week 4 Midterm Bates Questions
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Chapter 2: Interviewing, Communication , and Interpersonal Skills 1. A 39-year-old nurse who is a well-established patient complains of irregular menstrual periods and pelvic pain. She says that she is having trouble sleeping and asks whether she could be given a “sleeping pill.” The patient also says she is thinking of leaving her job. What is the best “next step” in caring for this patient? C. Obtain a more complete description of problems 2. A 29-year-old female professional athlete presents to a new primary care provider with chronic menstrual complaints. She remarks to the nursing staff that, in the past, she has experienced a dismissal of her complaints because of her high level of physical fitness and conditioning. She is seeking a care provider who will explore the issue in more detail and work with her particular concerns. Which of the following is the description of the patient-centered care this individual seeks? B. Validating and empathetic with open-ended questions 3. A 36-year-old female air traffic controller presents to her primary care provider for a routine visit 3 months after losing her spouse to a lengthy battle with a neurodegenerative disease. The patient denies any psychiatric symptoms on review of systems and, in fact, states that she has slept better in the last month than she had in the previous years. She endorses a healthy support system, including the extended family of her deceased spouse, with whom she is still close. She becomes wistful and briefly tearful when speaking of the plans that they had when they first married that were never fulfilled; she then changes the subject rapidly to whether her Pap smear is due. Which of the following is an example of an empathetic response to this patient? B. Recognizing the patient’s emotions by asking or confirming how she feels about the event 4. A 63-year-old male presents to establish care at a new primary care clinic to discuss issues with pain and fatigue. The clinician conducting the visit begins with general historical questions but quickly becomes suspicious that the patient is suffering from decompensated heart failure. When the patient mentions that he has had vague chest pain since last night, the clinician feels that the focus must be redirected to this potentially emergent condition. Which of the following interview techniques is the most appropriate to effectively manage this visit? F. Moving from open-ended to focused questions 5. A 59-year-old patient presents to his primary care provider with a history of several episodes of sharp epigastric pain. His father died of pancreatic cancer at age 52 years, and the patient recalls to the clinician that, “His pain was just like mine is now …” The patient then pauses several seconds. The clinician replies, “Just like?” after which the patient restarts his narrative. Which of the following is an example of the interviewing techniques employed by the clinician? B. Echoing 5. A 26-year-old homeless male presents for a new-patient evaluation at a community health center. He has a history of
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