NR 582NP Week 5 Discussion - Implementing Change.

Which change model would you use to implement the identified change and why: Lewin’s Theory of Planned Change, Plan-Do-Study-Act (PDSA), or Kotter’s 8-Step Process for Leading Change? I would recommend using Kotter’s 8-Step Process for Leading Change. This comprehensive model addresses both the people and the process aspects of change. It starts with creating a sense of urgency, which is appropriate given the seriousness of the situation. It also involves communicating the vision for change, removing obstacles, creating short-term wins, and anchoring the changes in the corporate culture, all of which are relevant in this scenario. Identify and discuss one barrier to implementing the change process. One possible barrier to implementing the change process in this scenario could be resistance from the medical assistant. Since she has been with the practice for ten years and is very proficient at her job, she may be comfortable with the current procedures and resistant to change. This resistance could stem from a fear of making mistakes under new protocols or a belief that the existing methods are more efficient or effective. Overcoming this barrier would require clear communication about the reasons for the change and its benefits and providing support and training to help the medical assistant adapt to the new procedures. Identify and discuss one factor that facilitated the change process. A factor that could facilitate the change process is the medical assistant's excellent rapport with all the providers. This strong relationship can foster open communication and mutual respect, which are crucial for successful change implementation. The providers' trust in the medical assistant could make them more willing to listen to her concerns and suggestions, and her respect for the providers could make her more open to their feedback and guidance. This two-way communication can facilitate a smoother transition to the new procedures, as issues can be identified and addressed promptly, and the medical assistant can feel more involved in the change process. Student Name References Tracy, M. F., & Oerther, S. (2020). Improving the care and health of populations through optimal use of clinical nurse specialists. Nurs Outlook, 68(4), 523-527. doi:10.1016/j.outlook.2020.06.004