TECH 460 Module 4 Course Project; Technology Selection and Design - FedEx Corporation

TECH460 Module 4 Technology Selection and Design Student NameRubric Criteria Total Include problem statement from previous deliverable 10 Identification of two alternative technologies 20 Qualitative analysis of technologies 20 Quantitative analysis of technologies 20 Technology selection and justification 40 High-level design 40 Total 150 Problem Statement FedEx currently lacks a fully integrated Internet of Things (IoT) system that provides real-time visibility into shipment conditions and vehicle health. This limitation can lead to delivery delays, unexpected vehicle downtime, increased operating costs, and reduced customer satisfaction. A technology-based solution is needed to improve monitoring, maintenance planning, and operational decision-making. Alternative Technology Approach #1 IoT Sensor-Based Fleet and Package Monitoring System Technology Description / Operation 929525139479• • IoT sensors installed on delivery vehicles and shipping containers 929525151757• • Sensors collect data such as GPS location, temperature, humidity, vibration, and vehicle diagnostics 929525151971• • Data transmitted in real time to a centralized FedEx operations dashboard using cellular or LPWAN networks Availability 929525139203• • IoT sensors and fleet telematics systems are widely available and commercially proven 929525152117• • Supported by major vendors such as Cisco, AWS IoT, and Microsoft Azure IoT Cost 929525139350• • Hardware: Moderate upfront cost for sensors and onboard devices 929525152263• • Software: Cloud platform subscription and analytics tools 929525151829• • Estimated Cost Impact: Medium initial investment with long-term cost savings Implementation Issues Installation across a large global fleet Integration with existing FedEx IT systems Training staff to interpret IoT data Benefits (Qualitative & Quantitative) Reduced delivery delays through real-time tracking Predictive maintenance reduces vehicle downtime Improved customer satisfaction from accurate delivery updates Long-term reduction in fuel, maintenance, and labor costs Alternative Technology Approach #1 AI-Driven Route Optimization Without Full IoT Deployment Technology Description / Ope