NR 527 Module 7 Assignment_Technology and Social Media - Appropriate Use of Technology and Social Media in Healthcare.

INTRODUCTION Learning about the appropriate use of technology and social media in healthcare. Social Media refers to any internet-based way of communicating, including blogs, content communities, social networking sites, and virtual worlds. UPON COMPLETION OF THIS PRESENTATION, THE PARTICIPANT WILL BE ABLE TO: Understand the impact to the employee and organization related to unprofessional behaviors captured on social media Learn about client privacy rights surrounding photography posted to social media and the risks and implications involved Identify risks associated with technology in healthcare and be informed of safeguards in place to prevent breaches of confidentiality Understand policies and procedures regarding social media and review requirements from organization regarding annual reviews on appropriate use of technology Learn how technology benefits the organization and can positively affect patient outcomes Understand which sites to use when researching information that is credible Learn about how technology offers easier access to health information SCENARIO 1: UNPROFESSIONAL BEHAVIOR CAPTURED ON SOCIAL MEDIA EDUCATION PLAN: -Informing employees of organization’s code of conduct rules regarding their personal social media -Reviewing HIPPA Laws as they pertain to social media and online use -Inform employees of Public Reporting and how photos and comments posted online can either positively or negatively impact an organization REFLECTION: Unprofessional behavior uploaded on the internet can be seen by anyone and reflect poorly on the nurse and the organization; organizations have the right to hire and fire at their discretion SCENARIO 2: CLIENT PRIVACY AND PHOTOGRAPHY ON SOCIAL MEDIA EDUCATION PLAN: THE USE OF ELECTRONIC DEVICES IS PROHIBITED IN PATIENT AREAS. EMPLOYEES MUST COMPLETE MANDATORY TRAININGS ANNUALLY TO KEEP THEM UP TO DATE ON CHANGES IN POLICIES AND PROCEDURES. AS THE NURSE LEADER, I WILL EDUCATE STAFF ON POLICIES AND PROCEDURES RELATED TO SOCIAL MEDIA AND HEALTHCARE TECHNOLOGY UPON HIRE. NURSES ARE STRICTLY PROHIBITED FROM TRANSFERRING ANY IMAGE THAT MAY BE REASONABLY ANTICIPATED TO VIOLATE PATIENT’S RIGHT TO PRIVACY, CONFIDENTIALITY REFLECTION: AS A NURSE LEADER, IT IS MY JOB TO EDUCATE STAFF MEMBERS ON POLICIES AND PROCEDURES RELATED TO THE USE OF SOCIAL MEDIA WHILE AT WORK AND AT HOME. I AM RESPONSIBLE FOR FOLLOWING UP ON THEIR COMPLETION OF ONLINE TRAININGS. I WORK WITH ENVIRONMENTAL SERVICES TO MONITOR ACCESS ON TECHNOLOGY AND WHAT IS POSTED ON SOCIAL MEDIA. SCENARIO 3: UNPROFESSIONAL COMMENTS ABOUT WORKPLACE ON SOCIAL MEDIA EDUCATION PLAN: REVIEW POLICIES AND PROCEDURES RELATED TO SOCIAL MEDIA AND INFORM STAFF WHAT IS APPROPRIATE AND WHAT IS NOT ONLINE TRAININGS REQUIRED ANNUALLY ON THE APPROPRIATE USE OF TECHNOLOGY REFLECTION: NEGATIVE COMMENTS CAN BE DETRIMENTAL TO THE ORGANIZATION AND CAN ALSO AFFECT HOW THE TEAM INTERACTS. EMPLOYEES SHOULD NOT MAKE UNPROFESSIONAL COMMENTS ABOUT THE ORGANIZATION OR EMPLOYEES ASSOCIATED WITH THE ORGANIZATION UNLESS PERMITTED TO DO SO BY THEIR EMPLOYEE. SCENARIO 4: BENEFITS OF SOCIAL MEDIA EDUCATION PLAN: TRAIN EMPLOYEES ON TECHNOLOGY SYSTEMS BEING USED IN THE FACILITY INFORM OF POLICIES AND PROCEDURES RELATED TO SOCIAL MEDIA AS A NURSE LEADER, I WILL MONITOR THE USE OF ORGANIZATIONAL TECHNOLOGY TO ENSURE THAT IT IS BEING DONE ACCURATELY