MGMT 408 Week 7 PART 2-A; Create an RFP Solicitation - IT Related

Request for Proposal Template .Call Center Hardware Upgrade.Sunnydale Call Center 2200 W. Carson Street Torrance, California 90501 Student Name Student Email MGMT408—Week 7 Course Project Part 2 TABLE OF CONTENTS INSTRUCTIONS TO BIDDERS3General Description of Work3What Must Be Included with Bid3Schedule of Bid Period Activities3Location of Work3Pre-Bid Meeting4Owner Contact for Questions4Pre-Award Surveys4Sealed Bid Requirements4Basis for Bid Evaluation4Ethical Standards4Responsibility for Surety Bonds5Proposal Format5List of Bidders5Letter of Acknowledgment5DESCRIPTION OF WORK5Engineering Contracts5PROPOSAL6Breakdown of Bid Price6Revisions and Extra Work6Escalation Formulas6Scheduled Completion Dates6List of Subcontractors7Key Supplier or Contractor Personnel7Length of Time Bid Is Valid7Bidder Signature7SPECIFICATIONS AND DRAWINGS96. GENERAL CONDITIONS AND CONTRACT AGREEMENTS10Appendix A12Appendix B13Supplier/Bidder List13References14Note: Click somewhere within your table of contents, press F9, select the “update entire table” radio button, and click “OK” to refresh it automatically. INSTRUCTIONS TO BIDDERS General Description of Work Sunnydale Call Center, Torrance, California, is soliciting proposal from vendors to replace 500 single monitors with 1,000 dual LED Energy Star certified monitors. We are looking for monitors to increase agent productivity and reduce overall energy expenditure. In addition, we are looking for warranties that will include repair and service support provided by the company in which this RFP is rewarded. What Must Be Included with Bid Each contractor that submits an RFP submittal must include the following: Company name, address, and telephone number General information of your company Product description Price Warranty Information and support services Schedule of Bid Period Activities Sunnydale Call Center reserves the right to request additional information. Submit all materials no later than October 1, 2021, at 5:00 p.m. to: Sunnydale Call Center Attn: Rupert Giles 2200 W. Carson Street Torrance, California 90501 Contract will be rewarded withing 5 business days and installation will occur by November 15, 2021 unless otherwise extended. Location of Work Old monitors and new monitors are located and delivered to 2200 W. Carson Street, Torrance, California 90501. It is the responsibility of the contractor to provide all equipment needed to complete contract. If site visit is needed, additional information or questions are needed, please contact Dawn Summers at (555)555-5555 no later than four business days of submission. Pre-Bid Meeting A Pre-Bid meeting will be held one week prior to due date at 2200 W. Carson Street, Floor 2, Torrance, California 90501 Monday September 20, 2021, at 4:00 PM. While this meeting isn’t required it is optional if you require additional information to better understand this request. Request for invite and additional information please email D.Summers@sunnydale.org. Owner Contact for Questions If you are not able to attend the Pre-Bid webinar, questions can be submitted via email to Dawn Summer Head of IT 2200 W. Carson Street Torrance, California 90501 Telephone: (555)555-5555 Email: D.Summers@sunnydale.orgPre-Award Surveys All contractors are requested to provide technical and management information regarding how you will approach the logistic of this project. Addition information will be provided when RFP is submitted. Additional information may be requested. Sealed Bid Requirements All submissions are required to be sealed 8 ½ x 11 envelopes. Submissions should have 6 copies with one being