NR 511 Week 4 Midterm Study Guide - Syllabus Content
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Examples include: “that must have been a di昀케cult experience. It’s very common to feel the way you are feeling.” o Reassuring Appropriate way to help the client feel that problems have been fully understood and are being addressed o Partnering Expressing commitment to an ongoing rela琀椀onship with the clients to build rapport o Summarizing A summary of the client’s story during the interview helps to communicate that they have been carefully listening to o Transi琀椀oning Used to inform the client that the direc琀椀on of the interview is changing o Empowerment Empowering clients to ask ques琀椀ons and express their concerns increases the chances that they will adopt your advice, make lifestyle changes, or take medica琀椀ons as prescribed Se琀��ng the stage for the examina琀椀on o Make sure the pa琀椀ent is comfortable and the environment is conducive to the very personal informa琀椀on soon to be shared o Each interview has its own rhythm and sequence o Re昀氀ect on pa琀琀erns of emo琀椀on and behavior Pay a琀琀en琀椀on to how you feel and how you behave around pa琀椀ents of di昀昀erent iden琀椀琀椀es The pa琀琀erns you recognize may re昀氀ect biases that impact your interac琀椀ons with pa琀椀ents as well as your clinical reasoning Being aware of these biases is the 昀椀rst step in reducing their impact on pa琀椀ent care o Pause before star琀椀ng an encounter and prepare for poten琀椀al triggers of bias o Generate alterna琀椀ve hypotheses for biases anchored in behavior Many biases are anchored in clinician assump琀椀ons about observed pa琀椀ent behavior (nonadherence, substance use, etc.) Make it a habit to consider what structural forces (socioeconomic status, race/racism, homophobia, etc.) impact pa琀椀ent behaviors, and how they can challenge assump琀椀ons you make about pa琀椀ents. o Prac琀椀ce universal communica琀椀on and interpersonal skills o Explore your pa琀椀ents’ iden琀椀琀椀es o Explore your pa琀椀ents’ experiences of bias Establishing rapport o How you greet the pa琀椀ent and other visitors in the room, provide for the pa琀椀ent’s comfort, and arrange the physical se琀��ng, all shape the pa琀椀ent’s 昀椀rst impressions o Rela琀椀ng e昀昀ec琀椀vely with pa琀椀ents is among the most valued skills of clinical care o As you begin, welcome the pa琀椀ent by introducing yourself, giving your own 昀椀rst and last name. If possible, shake hands with the pa琀椀ent If this is the 昀椀rst 琀椀me you are seeing the pa琀椀ent, explain your role, your status as a student or trainee, and how you will be involved in their care. Gender pronouns Verbal and nonverbal communica琀椀on o Use simple, recognizable and clear words o Use short sentences and words and only communicate essen琀椀al informa琀椀on o Avoid saying, “Does the pain radiate?” instead- “does the pain move anywhere?” o What is my main problem? o What do I need to do? o Why is it important for me to do this? o Posture, gestures, eye contact, and tone of voice all convey the extent of your interest, a琀琀en琀椀on, acceptance, and understanding o Body orienta琀椀on toward and physical proximity to pa琀椀ent o Gaze orienta琀椀on
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